Single date pickers now reliably update for a more robust user interface.

Introducing a new component, enabling seamless selection of start and end dates across analytics and filtering sections.

The "Last 30 days" calculation now accurately includes the current day for more precise reporting.

Standardized date formatting for better consistency.

Added a new component, offering a flexible way to visualize categorized or stacked time-series data.

Improved the accuracy of chart tooltip positioning, ensuring they are always displayed correctly.

Single-value display widgets now support advanced formatting options, including automatic shortening of large numbers (e.g., 1000 to 1K), configurable currency or percentage symbols, and custom background colors.

Admin Home and Analytics pages now include an interactive , allowing administrators to customize reporting periods.

Updated terminology from "Assisted Recovered" to "" for better clarity in defining recovery metrics.

We've significantly enhanced how we synchronize Shopify abandoned checkouts, making your recovery process more reliable, efficient, and data-rich.

We're excited to roll out powerful new AI-driven call analytics to give you deeper, more actionable insights into your customer interactions!

- If a voicemail was reached

- If the customer suspected they were speaking with an AI

- Whether they requested no further contact

- Expressed frustration

- Showed willingness to complete a purchase

We've introduced a powerful new 'Assisted Recoveries' attribution model to give you deeper insights into how AI influences customer purchase intent beyond just direct conversions.

We've rolled out a significant update to bring you across your admin and shop portals! Get ready for:

We've significantly enhanced agent settings to make them more robust, intuitive, and easier to manage!

* Robust validation rules are now in place for all agent settings. This includes checks for text lengths, numeric ranges (like engagement hours), and supported languages/voices, preventing misconfigurations before they happen.

* No more guesswork! You'll now receive precise, field-specific error messages directly on the settings page, making it much easier to quickly correct any input mistakes.

* The agent settings page has been refactored into dedicated, intuitive sections (e.g., Activation, Naming, Voice & Language, Instructions) for a more streamlined and user-friendly experience.

* Agents now offer more control over their voice. You can choose a specific voice or simply opt for the system's default, with a clear 'Default' option available in the settings.

* Underlying improvements ensure greater data integrity and consistency, meaning your agent settings will perform more predictably and reliably across the application.

We're excited to announce our new , designed specifically for large organizations! This top-tier plan provides a robust set of features to meet high-demand operational needs, including:

To help you choose the perfect fit, we've also for our existing plans:

The to neatly display all available plans, making it easier to compare and select the best option for your business.

We've introduced a new setting to give you more control over your abandoned checkout recovery efforts, helping to focus on more recent opportunities.

* : We've integrated reCaptcha to protect our public-facing forms, especially the inbound lead form, from spam and automated submissions. This significantly enhances security and ensures smoother interactions for legitimate users, while also improving error handling for external integrations.

* : Cross-Origin Resource Sharing (CORS) has been enabled for our public API endpoint. This ensures that form submissions from our public website are now processed successfully, resolving previous issues where they might have been blocked by browser security.